Contact Duolala About Your Custom Plush Project
Have a character design, product concept or upcoming plush collection in mind? Contact Duolala to discuss your requirements, from material selection and sample development to bulk production, packaging and shipping. Whether you are launching a new brand, developing licensed merchandise or expanding an existing product line, our team can help clarify specifications, identify the next steps and prepare a quotation based on your project details.
Custom Plush OEM & ODM | MOQ from 500 pcs | Design & Sampling Enquiries | Bulk Production Planning | Quality & Compliance Questions | Global Shipping Coordination
Tell Us About Your Custom Plush Project
A useful initial enquiry does not require a complete technical specification. Start with your product idea, target quantity and available references. Duolala can review the information provided and identify the details needed for a more focused discussion about feasibility, sampling and quotation.
At Duolala, getting your custom plush products is simple. Just follow these four easy steps:
1. Tell Us What You Need
Send us your ideas, reference photos, or tech packs—along with your specific requirements and design goals.
2. Get a Quick Quote
We’ll review your details and send you tailored solutions and a detailed quote—all within 24 hours.
3. Sampling and Revisions
Confirm and pay a specified sample fee to initiate character recreation, sample production, and revisions.
4. Confirm and Start bulk Production
Once you approve the order and pay the deposit, we’ll begin mass production and arrange shipping for you.
Need an NDA before sharing artwork? Contact us first.
Feel Free To Call, Email Or Visit Us.
Hi, due to different time zones, we may not always answer calls immediately. You can leave us a message or contact our team through WhatsApp using the same number. We will get back to you as soon as possible.
Communication at Duolala is supported by a dedicated project team experienced in plush product development, artwork review, sampling coordination, and manufacturing requirements.
(+86) 18929465598
Phone Number/WhatsApp
info@duolala.com
Email Address
No. 16, Lixin Road, Danzhutou Community, Longgang, Shenzhen, China
Our Headquarters Center
Working Hours
Monday–Saturday (GMT+7)
Response Time
Typically within 24 hours
Project inquiries involving complex characters, technical requirements, or production details are reviewed with our development and engineering teams before feedback is provided.
Get In Touch
Whenever You Need Us, We’re Here For You.
We would be more than happy to meet you, learn all about your business, and show all our incredible solutions & ideas
Choose the Right Inquiry Path
New Custom Plush Project
Design and Sampling
Bulk Production or Repeat Orders
Amazon FBA or Dropshipping
Quality and Compliance
General Business Inquiry
Prepare These Details Before Contacting Us
A few clear details can help Duolala assess your project more efficiently. Provide what you already know; unresolved specifications can be discussed during the initial review.
- Design references: Front, side and back views, sketches, colour references or photographs of an existing sample.
- Product specifications: Approximate dimensions, shape, materials, filling and any special construction requirements.
- Order planning: Estimated total quantity, number of designs, colourways and size variations.
- Branding and packaging: Embroidery, printing, labels, hangtags, retail boxes or other presentation requirements.
- Sales requirements: Target countries, intended age group, sales channel and relevant compliance considerations.
- Timing: Target sample approval date, launch date or required delivery date.
You do not need to finalise every item before making contact. The initial discussion can identify which missing details affect feasibility, cost and production planning.
Who We Serve – Custom Plush Manufacturing for Global Brands
Toy & Plush Brands
We support established toy brands developing original stuffed animals, character plush, and new product collections. From prototype refinement and material selection to bulk manufacturing and quality control, we help coordinate production around approved specifications, multiple SKUs, and seasonal launches. Share your product designs, target quantities, and delivery schedule to begin a manufacturing review.
Licensed IP & Entertainment Companies
We help authorized IP owners, animation studios, gaming companies, and entertainment brands transform recognizable characters into custom plush merchandise. Development focuses on facial expressions, character proportions, signature colors, costume details, and controlled sample approvals. We respect project confidentiality and work within authorized design requirements to support licensed merchandise programs and recurring character collections.
Collectible & Lifestyle Brands
We work with collectible toy labels, designer brands, and fashion accessory companies developing mini plush charms, cotton dolls, blind-box collections, and limited-edition merchandise. Our development approach considers character consistency, material textures, removable accessories, and retail presentation. For multi-design collections, we help review individual SKU specifications, packaging requirements, and production feasibility before bulk orders.
Retailers, Wholesalers & Importers
We support retail chains, wholesale distributors, and international importers sourcing custom plush toys for established sales channels. Projects may involve private-label branding, assortment planning, packaging, labeling, production schedules, and quality requirements for destination markets. We help buyers review specifications, quantity allocations, and shipping arrangements to support organized purchasing and repeat orders.
E-commerce & DTC Brands
We help online brands develop custom plush products for Shopify stores, Amazon businesses, crowdfunding launches, and direct-to-consumer collections. Whether you are introducing an original mascot or expanding an existing product range, we can review your artwork, materials, packaging, and order quantities. Development planning focuses on product differentiation, realistic production costs, and launch requirements.
Corporate & Promotional Buyers
We work with corporations, marketing agencies, and promotional merchandise companies creating branded mascots, event giveaways, employee gifts, and campaign merchandise. Each project can be reviewed for logo placement, product size, brand colors, packaging, budget, and required delivery date. Our goal is to help turn approved brand concepts into production-ready plush products suitable for specific campaigns and gifting programs.
Museums, Attractions & Hospitality
We support museums, theme parks, zoos, aquariums, tourist attractions, and hospitality businesses developing exclusive plush souvenirs and branded merchandise. Products may feature local wildlife, exhibition characters, attraction mascots, or destination-inspired designs. We help assess product concepts, materials, visitor demographics, retail packaging, and replenishment requirements to create merchandise aligned with each venue’s identity.
Baby & Educational Brands
We work with baby product companies, educational toy brands, schools, and learning-product developers exploring soft toys, baby comforters, plush rattles, fabric books, and educational characters. Product development considers intended age, material selection, attachment security, cleaning requirements, and applicable market regulations. Each design requires an appropriate safety review before sampling, testing, and production commitments.
Artwork, IP and Confidentiality Considerations
Product artwork can contain valuable brand assets, original characters and unreleased designs. Duolala welcomes enquiries involving authorised IP projects, but the information-sharing arrangement should be appropriate to the sensitivity of the material.
- Use authorised references: Submit artwork or character material that you own or are authorised to use.
- Identify confidential information: Tell the team if your design is subject to an NDA or other confidentiality requirements.
- Share only what is needed: An initial enquiry can begin with a general brief or non-sensitive reference when appropriate.
- Confirm file handling arrangements: Discuss the permitted use, access and transfer of confidential files before sending sensitive materials.
- Clarify rights before development: Licensed projects may require confirmation of authorisation before development or manufacturing proceeds.
Any confidentiality commitments should follow the applicable agreement and Duolala’s actual file-handling procedures. Do not assume that submitting a file through a website form automatically creates an NDA.
Tell Us Your Target Market and Product Requirements
The country where a plush toy will be sold, its intended age group, materials and construction can affect the applicable safety, testing, labelling and packaging requirements.
For a more useful initial review, include:
- Destination market: The country or countries where the product will be sold.
- Intended age group: The expected user and intended product classification.
- Product features: Small accessories, hardware, magnets, electronic components, weighted inserts or other special construction.
- Material details: Preferred fabric, filling, surface decoration and any known material restrictions.
- Testing and documentation: Existing reports, required standards or retailer-specific requirements, if known.
Applicable requirements must be assessed for the actual product and market. A general enquiry or preliminary discussion does not mean a product has already passed testing or received a particular certification.
Frequently Asked Questions Before Contacting Duolala
Yes. An initial enquiry can begin with a concept, sketch or reference image. The discussion can identify missing design details and the information needed for a feasibility review.
An estimate is helpful but does not need to be final. If quantity is undecided, describe your intended product range and likely order structure so the next questions can be prioritised.
Yes. Include the number of designs, approximate quantity per SKU and any size or material differences. A consolidated brief helps the team understand the overall scope.
A preliminary quotation may be possible when the design, dimensions, quantity and main specifications are sufficiently clear. Final pricing depends on the confirmed scope and relevant development requirements.
Contact the team to discuss the appropriate confidentiality arrangement before sending sensitive files. For licensed characters, confirm that the artwork is authorised for the intended project.
Include your previous order reference, product name or SKU, together with the reason for your enquiry. This helps distinguish repeat production, product changes, shipping questions and quality concerns.
The submitted information should be used to review your enquiry and identify the next discussion points. A quotation, sampling plan or production schedule can only be confirmed after the relevant requirements have been assessed.
Ready to Discuss Your Custom Plush Project?
Tell Duolala what you are developing, which market you are preparing for and what you need to achieve. A complete technical specification is helpful, but an early-stage concept is also a valid starting point. Share the information available now, and identify any unresolved requirements that need discussion before sampling, quotation or production planning.
To help us understand your project, include:
- Your product idea, artwork or reference images
- Estimated quantity, size range and number of SKUs
- Preferred materials, branding and packaging
- Target market and required arrival date